Frequent Ask Questions (FAQ)


What is Camera Ready art?
In the past, this meant any drawing, photo, illustration or lettering suitable for photographic reproduction. It now means artwork (generally vector-based) that is ready for imprint without modification.

What is Vector Art file?
It is usually created by professional drawing software products such as Adobe Illustrator and Corel Draw.
File format:ai or EPS

How do I get custom artwork for my project?
Our in-house art department can handle your customs artwork from start to finish. Please contact us by email or telephone.

How can I get a quote?
It is easy! Just contact us with the product(s) and quantities you need and we will prepare a custom quote for you.

What if I have custom garment, bag, or other item need to be produced?
Our in-house customer service will be able to work with you. Please contact us by email or telephone.

Is there minimum order size?
The minimum for imprinting and embroidery on the garment or bag order can be as low as 12 pieces.
Please contact us for more information.

Is there a discount for large quantities?
Yes! The higher the quantity ordered the lower the price per piece will be.

I saw a product that I like on another website can I get it thru your company?
Most definitely. We can get over a million different promotional product on another site, just ask! We will get it for you (and may save your money and time)!

How long will take for me to get my order?
After you approve final artwork, standard delivery is 5 to 10 working days. Rush Service is available for an additional fee, but is often waived, depending on work flow.

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